CERTIFICATIONS

 

SoapUI Pro Certification – 2015

SoapUI Pro/SmartBear

Certified Tester Foundation Level – 2015

ASTQB/ISTQB

 

PROFESSIONAL EXPERIENCE

 

Progrexion, ASG

February 2011 - present

Software QA Technician

·   Assist in defining requirements for new software processes and changes to existing functionality

·   Working closely with the software engineers on a technical and architectural level during all phases of development and testing

·   Test plan organization, preparation, and execution in scenarios in project roles as sole tester, collaborative group testing, and QA project lead positions

·   Detailed documentation of test cases and processes associated with assigned projects (TargetProcess)

·   Testing REST and SOAP web services produced and/or consumed by our team’s software processes

·   Dynamic REST and SOAP web service automation using SoapUI, Groovy, JDBC tools

·   Extensive daily use of MySQL and SQL Server writing SQL queries; frequent data analysis in association with special research projects, modeling system and user behavior based off database records

·   Training and mentoring other QA team members on testing processes, approaches, and technical skills

·   Research, verification and documentation of bugs/defects found in systems tested

·   Assessment and reporting of potential risks throughout development life cycle

·   Member of an agile/scrum SDLC environment; currently leading the QA effort on a high priority special projects scrum team

·   Late night deployment of new software versions to the production environments

·   Enforcing compliance with legal and regulatory requirements in code and process changes

 

Notable Projects:

·   6 months in lead role for a major process overhaul

o   Includes full responsibility for the design of the data migration between systems

o   Designed database reporting to monitor production process while development work in progress

·   Managed coordination for a cross-functional project involving all development teams for a high priority, short timeline regulatory change and prevented release date from slipping

·   Individual component and end-to-end testing of a payment processing redesign for ACH transactions

·   Sole QA on foundation project for consolidating multiple database platforms and customer information across teams, functions, and customer status (ongoing project)

·   Implementation of a third party identity verification process for onboarding new customers prior to credit report information requests

·   Extensive research on security initiatives to identify database points, processes, and end user behavior to prevent exposure of customer PII

·   Researching and initiating substantial improvements made to the web service automation standards and practices

·   Introduced the usage of Groovy scripting, JDBC connection to MySQL and SQL Server, logging, property configuration in SoapUI automation

·   Addition of authentication/security testing to standard automation efforts

·   Recognized as key contributor for multiple high profile projects, including major full weekend database upgrades, the launch of a new company, major compliance/regulatory initiatives, payment processing

 

 

PRIOR WORK HISTORY

 

Lexington Law Firm September 2008 – February 2011

Paralegal – Inbound/Outbound Phone Agent

Customer Service, Communications, Accounting,

Account Management, Document Control, Case Research

Credit Attorney, P.C. April 2008 – September 2008

Paralegal – Inbound/Outbound Phone Agent

Customer Service, Case Research

Advanced GraphicsApril 2007 – March 2008

Account Manager

Sales, Customer Service, Trainer, Data Entry, Payment Processing

Website Maintenance, Frequent Warehouse Work

Convergys Corp.March 2006 – April 2007

Outbound Sales Representative/Phone Agent

 

 

EDUCATION

Weber State University (ongoing)

·   Associates Degree – General Studies – 2014

·   Associates of Science Degree – Computer Science – planned completion - Spring 2016